Shipping Policy – Marlowe Dublin
Last updated: 03-02-2026
At Marlowe Dublin, we are committed to delivering your order in a timely, secure, and transparent manner. Please review the information below carefully.
Spring sale Update
Due to our Spring sale, order volumes are currently higher than usual. As a result, processing and delivery times may be slightly extended.
We sincerely appreciate your patience and understanding during this busy period.
1. Order Processing
Orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email including tracking details.
Processing times may be extended during peak seasons or promotional events.
2. Estimated Delivery Time
Estimated delivery time is 6–10 business days, depending on your location.
Delivery times are estimates and may be affected by factors beyond our control, including:
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High courier demand
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Public holidays
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Customs procedures (where applicable)
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Carrier-related delays
While we cannot guarantee exact delivery dates, we will always assist if an issue arises.
3. Shipping Costs
Any applicable shipping fees are clearly displayed at checkout before payment is completed.
Promotional free shipping offers will be applied automatically where eligible.
4. Address Accuracy
Customers are responsible for entering a complete and accurate shipping address at checkout.
Address corrections must be requested within 24 hours of placing the order.
We are not responsible for delivery delays or failed deliveries due to incorrect or incomplete address information.
If a parcel is returned due to incorrect details, additional shipping charges may apply for reshipment.
5. Delivery Confirmation
Once tracking information confirms successful delivery to the address provided at checkout, responsibility transfers to the customer.
If you believe there is an issue with your delivery, please contact us promptly so we can assist.
6. Lost or Significantly Delayed Shipments
If your order appears lost or significantly delayed, please contact us at the contact page.
We will coordinate with the shipping carrier to investigate and provide an appropriate resolution in line with our policies.
7. Contact Information
For any questions regarding shipping or delivery, please contact:
If you have any questions, concerns, or need assistance, we're always happy to help. Please don't hesitate to reach out to us via our contact form and we'll get back to you as soon as possible.
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 12:00 PM – 5:00 PM
This Shipping Policy is intended to ensure clarity, fairness, and compliance with applicable consumer regulations.